Dhaka87 FAQ — Common Questions & Complete Help Guide

No. Under Dhaka87's policy, each person may only hold one account. If multiple accounts are detected, all accounts may be closed and balances forfeited. Learn more In the Terms & Conditions available.

KYC must be completed before your first withdrawal. You will typically need a copy of your National ID or passport along with proof of address. Once verified, you won't need to do it again. Most KYC checks are completed within 24 hours.

On the login page Click the "Forgot Password?" link, enter your registered email or mobile number, and you'll receive a reset link or OTP within a few minutes. Follow the instructions to set a new password and log back in.

You must be at least 18 years old to register on Dhaka87. Accounts cannot be created by anyone under 18. This is part of our responsible gaming policy. Learn more Responsible Gaming on the page.

Dhaka87 supports mobile banking, bank transfer, e-wallets, and cryptocurrency (USDT, BTC). All methods offer fast and secure deposits and withdrawals.

Deposits via mobile banking and e-wallets are usually credited instantly. Bank transfers may take 15–30 minutes. If you run into any issues, please contact our support team.

Members who have completed KYC typically receive withdrawals within 30 minutes to 2 hours. In some cases, the verification process may take up to 24 hours. Expect slightly longer processing times on weekends and public holidays.

Dhaka87 generally charges no fees on deposits or withdrawals. However, your payment provider may apply their own transaction charges. Network fees apply to crypto withdrawals.

Registration After your first deposit, a 100% Welcome Bonus is automatically applied. The maximum bonus is BDT 5,000. Make sure the bonus option is activated before you make your deposit.

Wagering requirements mean you need to play through a set amount before you can withdraw a bonus. For example, a 30x wagering requirement means you must bet 30 times the bonus amount. Full details are listed in each bonus's terms and conditions.

There's no separate application to join Dhaka87's VIP program. Simply play regularly and place bets to automatically earn VIP points. As your points grow, you'll move up to higher VIP levels and unlock exclusive benefits.

On Dhaka87 Live Casino, Slots, Bingo, Sports Bet And much more. Enjoy hundreds of games from the world's top providers, all on one platform.

Start by clearing your browser cache and refreshing the page. Check your internet connection — a stable connection makes a big difference. If the problem persists, Dhaka87 App Use it or let support know.

If your connection drops, the game result is saved on the server. Once you reconnect, you'll be able to see the outcome and any winnings will be credited automatically. If you experience any issues, contact support with your transaction number.

On the app page Go ahead and download the Android or iOS version. The app is completely free and works on all types of smartphones. Every feature available on the website is also available on the app.

To install the app on Android, you may need to enable "Install from unknown sources" in your settings. On iOS, you may need to adjust the trust settings. Detailed instructions On the app page available.

Yes. Dhaka87 uses 256-bit SSL encryption, two-factor authentication (2FA), suspicious login alerts, and auto-lock protection — keeping your account as secure as possible.

You can activate self-exclusion from the "Responsible Gaming" section in your account settings. Choose a period ranging from 6 months to 5 years. Learn more Responsible Gaming on the page.

Change your password immediately and notify Dhaka87's support team. We will temporarily lock your account and investigate. Never share your password or OTP with anyone — Dhaka87 will never ask for your password.